Events are fully refundable if canceled at least 30 days prior to rental date. If canceled between 2-29 days prior to rental date, a rain check good for 6 months will be given. Canceled events within 24 hours of rental date are non-refundable. PLEASE NOTE: A 1.5% FINANCE CHARGE WILL BE INCURRED FOR UNPAID BALANCES AFTER 15 DAYS COMPUTED ON THE AMOUNT DUE AFTER COMPLETION OF EVENT, AND CUSTOMER WILL FORFEIT ALL DISCOUNTS. A 1.5% FINANCE CHARGE IS EQUAL TO 18% PER ANNUM.
A 50% deposit is required to reserve Equipment. The balance is due 48 hrs before rental date. Any special payment arrangements must be paid in full before setup of Equipment begins.
Payment for Equipment will be made by a valid credit card accepted by Thunder Inflatables, unless other payment arrangements have been made between you and an authorized Thunder Inflatables representative. You hereby authorize Thunder Inflatables to charge your credit card for the deposit amounts whenever you book an event. Fees are payable in US dollars. If Thunder Inflatables is for any reason unable to effect automatic payment via your credit card, you will be notified via e-mail.
Thunder Inflatables reserves the right to refuse or cancel an event or accounts if it deems inappropriate. If Equipment becomes unavailable, Thunder Inflatables reserves the right to replace Equipment with a similar item of equal or greater value, or cancel the Equipment and refund fees paid for the unavailable Equipment.
Thunder Inflatables makes every attempt to make sure that all Equipment delivered to our customers are clean, operational and without defect, but we cannot guarantee that Equipment will look consistent to the colors and styles as shown on marketing material and the Thunder Inflatables website due to the number of different Equipment manufactures styles.